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Impossible to play, Crash all time

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    Impossible to play, Crash all time

    Impossible to play, when I launch any part, it hangs directly at the beginning of the loading...

    CrashReportClient.ini :

    [CrashReportClient]
    bHideLogFilesOption=false
    bIsAllowedToCloseWithoutSending=true
    CrashConfigPurgeDays=2


    CrashContext.runtime-xml:

    <?xml version="1.0" encoding="UTF-8"?>
    <FGenericCrashContext>
    <RuntimeProperties>
    <CrashVersion>3</CrashVersion>
    <CrashGUID>UE4CC-Windows-DA939FA34B2EA1A51625E59BA667514E_0000</CrashGUID>
    <ProcessId>8848</ProcessId>
    <IsInternalBuild>false</IsInternalBuild>
    <IsPerforceBuild>false</IsPerforceBuild>
    <IsSourceDistribution>false</IsSourceDistribution>
    <IsEnsure>false</IsEnsure>
    <IsAssert>true</IsAssert>
    <CrashType>GPUCrash</CrashType>
    <SecondsSinceStart>53</SecondsSinceStart>
    <GameName>UE4-Tropico6</GameName>
    <ExecutableName>Tropico6-Win64-Shipping</ExecutableName>
    <BuildConfiguration>Shipping</BuildConfiguration>
    <GameSessionID />
    <PlatformName>WindowsNoEditor</PlatformName>
    <PlatformNameIni>Windows</PlatformNameIni>
    <EngineMode>Game</EngineMode>
    <EngineModeEx>Unset</EngineModeEx>
    <DeploymentName />
    <EngineVersion>4.20.2-99726+++Tropico6+Latest_Stable</EngineVersion>
    <CommandLine>Tropico6</CommandLine>
    <LanguageLCID>1036</LanguageLCID>
    <AppDefaultLocale>fr-FR</AppDefaultLocale>
    <BuildVersion>++Tropico6+Latest_Stable-CL-99726</BuildVersion>
    <IsUE4Release>true</IsUE4Release>
    <UserName>PcBabes</UserName>
    <BaseDir>C:/Program Files (x86)/Steam/steamapps/common/Tropico 6/Tropico6/Binaries/Win64/</BaseDir>
    <RootDir>C:/Program Files (x86)/Steam/steamapps/common/Tropico 6/</RootDir>
    <MachineId>08EC9640452DAC96E0ADACA7F0227F43</MachineId>
    <LoginId>08ec9640452dac96e0adaca7f0227f43</LoginId>
    <EpicAccountId />
    <CallStack />
    <PCallStack>Tropico6-Win64-Shipping 0x000000001a260000 + ffc30a Tropico6-Win64-Shipping 0x000000001a260000 + ff54f6 Tropico6-Win64-Shipping 0x000000001a260000 + 12bd72b Tropico6-Win64-Shipping 0x000000001a260000 + 1303303 Tropico6-Win64-Shipping 0x000000001a260000 + 12ef0b9 Tropico6-Win64-Shipping 0x000000001a260000 + 130001d Tropico6-Win64-Shipping 0x000000001a260000 + 10b3369 Tropico6-Win64-Shipping 0x000000001a260000 + 12c3b07 Tropico6-Win64-Shipping 0x000000001a260000 + 12b6228 Tropico6-Win64-Shipping 0x000000001a260000 + aeb501 Tropico6-Win64-Shipping 0x000000001a260000 + 14112b2 Tropico6-Win64-Shipping 0x000000001a260000 + 1411338 Tropico6-Win64-Shipping 0x000000001a260000 + be9897 Tropico6-Win64-Shipping 0x000000001a260000 + be7037 KERNEL32 0x0000000004540000 + 181f4 ntdll 0x0000000005150000 + 6a251</PCallStack>
    <SourceContext />
    <UserDescription />
    <UserActivityHint />
    <ErrorMessage>LowLevelFatalError [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - &apos;HUNG&apos</ErrorMessage>
    <CrashDumpMode>0</CrashDumpMode>
    <CrashReporterMessage />
    <Misc.NumberOfCores>2</Misc.NumberOfCores>
    <Misc.NumberOfCoresIncludingHyperthreads>4</Misc.NumberOfCoresIncludingHyperthreads>
    <Misc.Is64bitOperatingSystem>1</Misc.Is64bitOperatingSystem>
    <Misc.CPUVendor>GenuineIntel</Misc.CPUVendor>
    <Misc.CPUBrand>Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz</Misc.CPUBrand>
    <Misc.PrimaryGPUBrand>Intel(R) HD Graphics 4000</Misc.PrimaryGPUBrand>
    <Misc.CurrentAdapterName>NVIDIA GeForce GT 630M</Misc.CurrentAdapterName>
    <Misc.CurrentAdapterDriverVersion>Unknown</Misc.CurrentAdapterDriverVersion>
    <Misc.CurrentRHIDescription>DX11_0 - 0 - 0</Misc.CurrentRHIDescription>
    <Misc.OSVersionMajor>Windows 10</Misc.OSVersionMajor>
    <Misc.OSVersionMinor>{10.0.17763.1.256.64bit}</Misc.OSVersionMinor>
    <GameStateName />
    <MemoryStats.TotalPhysical>8450093056</MemoryStats.TotalPhysical>
    <MemoryStats.TotalVirtual>140737488224256</MemoryStats.TotalVirtual>
    <MemoryStats.PageSize>4096</MemoryStats.PageSize>
    <MemoryStats.TotalPhysicalGB>8</MemoryStats.TotalPhysicalGB>
    <MemoryStats.AvailablePhysical>1303576576</MemoryStats.AvailablePhysical>
    <MemoryStats.AvailableVirtual>140706503278592</MemoryStats.AvailableVirtual>
    <MemoryStats.UsedPhysical>3101880320</MemoryStats.UsedPhysical>
    <MemoryStats.PeakUsedPhysical>3252846592</MemoryStats.PeakUsedPhysical>
    <MemoryStats.UsedVirtual>4459098112</MemoryStats.UsedVirtual>
    <MemoryStats.PeakUsedVirtual>4469956608</MemoryStats.PeakUsedVirtual>
    <MemoryStats.bIsOOM>0</MemoryStats.bIsOOM>
    <MemoryStats.OOMAllocationSize>0</MemoryStats.OOMAllocationSize>
    <MemoryStats.OOMAllocationAlignment>0</MemoryStats.OOMAllocationAlignment>
    <TimeOfCrash>636941211764650000</TimeOfCrash>
    <bAllowToBeContacted>1</bAllowToBeContacted>
    <PlatformFullName>Win64 [Windows 10 {10.0.17763.1.256.64bit} 64b]</PlatformFullName>
    <CrashReportClientVersion>1.0</CrashReportClientVersion>
    </RuntimeProperties>
    <PlatformProperties>
    <PlatformIsRunningWindows>1</PlatformIsRunningWindows>
    <PlatformCallbackResult>0</PlatformCallbackResult>
    </PlatformProperties>
    </FGenericCrashContext>


    Configuation PC :
    Processor: Intel (R) Core (TM) CPU i5-3210M @ 2.50GHz, 2501 MHz, 2 core (s), 4 logical processor (s)
    Physical memory: installed 8.00 GB
    Card description: NVIDIA GeForce GT 630M
    RAM on the card: 1.00 GB (1,073,741,824 bytes)

    Game setting: Very low

    Help Me please ..
    Last edited by One-air; 05-22-2019, 11:28 AM.

    #2
    Hi One-air,
    please be aware that your system is below the minimum requirements:
    Originally posted by Your System Specs taken from the error-log
    Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
    Intel(R) HD Graphics 4000
    NVIDIA GeForce GT 630M
    Your CPU is below minimum requirements: Minimum Quadcore with 3.0Ghz; recommended Quadcore with 3.2Ghz.
    Your primary chosen graphic card is the CPU's integrated graphic chip, which we do not support and do not recommend.
    Your dedicated graphic card is below minimum requirements anyhow: Minimum: GTX750; Recommended GTX960.

    Therefore, there is nothing we can do as we cannot support systems below minimum system requirements any further.

    -cheers

    Comment


      #3
      So I buy the games for nothing?

      Comment


        #4
        Hi One-air,
        please be aware that system specs have been posted, and being more than visible across all store pages, where you can obtain the game, physically and digitally.

        -cheers

        Comment

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