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[TECH] Sudden Strike 4 (1.15) Bugreport Thread

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    [TECH] Sudden Strike 4 (1.15) Bugreport Thread

    Commanders!
    While we of course hope that none of you encounter any bugs at all, we are aware that a game will never be 100% bug-free.
    We have just released version 1.15 of the game.

    Please feel free to post any bugs in this thread and we will have a look at all of them.

    Before posting any bug and/or problem, please have a look in this thread and make sure all of the requirements and workaround have been applied:
    https://steamcommunity.com/app/37393...9092462332930/


    Disclaimer
    Please be aware that this thread is purely about bugreporting! Unrelated posts might be deleted!
    If you want to discuss features and/or problems you might have encountered with other players, please open a new thread in the community hub. Thank you for understanding.


    If all the solutions could not help, and the bug has not been reported in here as well
    (to avoid reposting bugs that might have already been posted.)
    feel free to use this thread to report in-game bugs:

    If it comes to savegame problems, crashes and such, please send our support
    support@kalypsomedia.com your savegames that our devs can have a look into those.

    -> Here you can find your savegames for Sudden Strike 4 (even when Cloudsaving is enabled!):
    You can get to this folder by doing the following:
    Type “%appdata%” without “” in your Windows search bar (no matter which OS you are using.
    You will be forwarded to the folder “Roaming”. Just get back in the “appdata”-folder
    Please select the Folder “locallow”
    There you select “Kite Games”
    Now “Sudden Strike 4”
    And simply select the whole “saves”-folder. Best would be archiving it, with e.g. WinRar

    In order to help the devs, it would also be awesome when adding your logfiles in your support-ticket.
    Your Sudden Strike 4 logs can be found here:
    C:\Program Files (x86)\Steam\SteamApps\common\Sudden Strike 4\SuddenStrike4_Data\output_log.txt
    Just attach them in addition to help us getting your reports sorted properly and more quickly.

    #2
    Hi really enjoying the new Pacific dlc on ps4, I'm on the Japanese campaign so far, the problem is when I play the santa cruz mission It crashes and a error message pops up.

    Comment


      #3
      Hi, I play on PS4. Game version and PS4 system are up-to-date.

      Error CE-30028-3 appears when I try to save the game during the campaign mission. The game doesn't crush, so I can go on playing, but without saving, cause if you meet this error once, you won't be able to save the game until the end of a mission. The game actually creates a save file, but it has wrong preview picture and can't be loaded.

      I had the same issue a year ago, but faced it only once during Ardennes mission (Germany). Now I returned to the game after a year, played 3 missions normally and then in Kursk (USSR) problem returned. Now I face it in every mission, so I have to play without saving. Sometimes saving works, but only 1-3 times in the beginning of the mission and then the problem comes back.

      Comment


        #4
        Couple of bugs to report. On Skirmish you can select the Reinforcement Ship when you control the Port, and if you try to land the ship, game crashes. Also on Pacific War DLC when you undeploy the Heavy Machinegun and have the cursor on it, camera goes nuts or it goes at the center of the map.
        PS4 PRO
        VER. 1.15
        Last edited by trialshock; 02-28-2019, 01:59 AM.

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          #5
          As you can see, I can command the Ship, and if I try to land, it crashes. And even though there's the X, I can still command it around the map.
          Last edited by trialshock; 02-28-2019, 02:22 AM.

          Comment


            #6
            Hi trialshock,
            please hand all those details and screenshots directly to our technical support: support@kalypsomedia.com to get this properly sorted.

            -cheers

            Comment


              #7
              I sent an Email with the pictures, explaining the bugs. Do you have way to check if they are working on a patch?

              Comment


                #8
                Any news about the patch? Can you check it out? I sent the email and they said the developers will check it out, but i was wondering if you have any news about it

                Comment


                  #9
                  Hi trialshock,
                  please wait for a reply. Our support will get back to you as soon as possible.

                  -cheers

                  Comment


                    #10
                    Xbox one user; attempting to complete battle of Guadalcanal challenge and the cut scene never triggers after defeating the enemy on the right flank in front of the airstrip. Used Nimitz and MacArthur after multiple attempts and challenge is just stuck at hold the line. Help please

                    Comment


                      #11
                      Same problem as kvonic but i am on PS4. Battle of Guadalcanal challenge will not end. I have tried with all three Doctrines but ending cutscene will not trigger.

                      Comment


                        #12
                        Hi everybody,
                        please reach out to our technical support:
                        support@kalypsomedia.com
                        in order to get this properly sorted for your console-version.


                        cheers

                        Unerde

                        Comment


                          #13
                          Hello,

                          I wanted to make others aware that on the PS4 DLC Winter Storm, Africa and Pacific War. That there are some issues that still need attention. The biggest one being unable to resupply Vehicles. You click on the vehicle to resupply and the supply truck does nothing for only certain vehicles throughout that whole round. It seems to be random and no reason why, as it will resupply other vehicles.

                          Another issue is on the PS4 Pacific War DLC only, where the game crashes when playing the US Campaign Battle of Leyte Gulf Mission. It seems to do it between 5-15mins from starting the mission.

                          I hope this helps for our beloved Sudden Strike 4 game. Let me know if I can get you more information on these issues.

                          Best Regards,

                          Colin DuBord
                          Last edited by Tyro_2004_2004; 04-18-2019, 07:10 PM.

                          Comment


                            #14
                            Hi Tyro_2004_2004,
                            could you please share more details regarding this with our technical support:
                            support@kalypsomedia.com
                            If you have a savegame, with which it is possible to reproduce this problem easily, add it to your email to our support as well.


                            cheers

                            Unerde

                            Comment

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